Famisafe Support

Famisafe Cam W24 FAQs

Yes, it supports both 2.4GHz and 5GHz.

There is no battery backup on this unit. It must be plugged in to a receptacle to power on.

Yes, sure. Famisafe Cam W24 is designed with 334°horizontal and 110°vertical rotation to make up a 360°complete coverage.

Yes, it supports pan/tilt/zoom.

Recordings are both motion-activated events and 24/7 video.

Yes, it has.

Hold the reset button for about 10 seconds to reset camera. Camera's default password: 888888 (To improve the security, it is highly recommended that you modify the password of the camera).

Hotpot is ok.

Firstly, Famisafe Cam W24 support only 2.4G frequency signal, and 802.11b/ g/n WiFi network.
The WiFi password should be less than 16 digits, and can not contain special characters, such as @ ¥ ! etc. , suggest you to make a password that contains only letters and number.
Please upgrade the APP to the latest version.

1. Clean the camera lens with a cotton swab.
2. Login the camera's web interface, adjust the picture quality to HD mode.

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