Does Famisafe Cam W24 have battery backup power or does it need to be plugged in all the time?
There is no battery backup on this unit. It must be plugged in to a receptacle to power on.
Can I control the angle by using the app?
Yes, sure. Famisafe Cam W24 is designed with 334°horizontal and 110°vertical rotation to make up a 360°complete coverage.
Does Famisafe Cam W24 pan and tilt remotely from mobile?
Yes, it supports pan/tilt/zoom.
Does Famisafe Cam W24 only record clips that are motion activated or does it record a full 24/7 video?
Recordings are both motion-activated events and 24/7 video.
Does this device has night vision?
Yes, it has.
How to reset Famisafe Cam W24 to factory default setting?
Hold the reset button for about 10 seconds to reset camera. Camera's default password: 888888 (To improve the security, it is highly recommended that you modify the password of the camera).
Can the hotspot on your phone work or does it have to be wifi?
Hotpot is ok.
What to do if Famisafe Cam W24 disconnect from the WiFi?
Firstly, Famisafe Cam W24 support only 2.4G frequency signal, and 802.11b/ g/n WiFi network.
The WiFi password should be less than 16 digits, and can not contain special characters, such as @ ¥ ! etc. , suggest you to make a password that contains only letters and number.
Please upgrade the APP to the latest version.
What to do if camera’s picture is blurred?
1. Clean the camera lens with a cotton swab.
2. Login the camera's web interface, adjust the picture quality to HD mode.
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