Famisafe Support

Famisafe Doorbell A3 FAQs

Yes. You are able to make subsidiary or shared accounts with other users that will allow them limited control over your Famisafe Doorbell A3.

No. Famisafe Doorbell A3 operates through Wi-Fi, not Bluetooth.

The Famisafe Doorbell A3 puts out the video at 720p HD.

No. As long as you're not signed out of the app, your smartphone or tablet will receive the notification.

You don't need a Wi-Fi connection as long as you have internet connectivity and your particular carrier doesn't block video streaming (e.g. FaceTime).
If your carrier enables video streaming and you have a good connection, you will be able to see real time HD video anywhere you have coverage.

You will only receive a push notification when you are connected to a cellular network or Wi-Fi.

Yes. Famisafe Doorbell A3 is equipped with Live View, which allows users to stream live HD video and two-way talk. With Live View, you can always check in on your property 24/7.

Yes. Famisafe Doorbell A3 requires a wireless internet connection for operation. Famisafe Doorbell A3 is compatible with wireless routers running 802.11 B, G, or N, on 2.4 GHz.

No. Famisafe Doorbell A3 are set up wirelessly by the AnyHome app on your smart device. You do not need to connect your Famisafe Doorbell A3 to a computer during setup or operation.

No. Although it is recommended that you charge your battery to 100%, most Famisafe Doorbell A3 with batteries arrive with a battery charge ranging from 40 to 70%.

Among other functions, your Famisafe Doorbell A3 uses your Wi-Fi network to send live HD video and audio to the AnyHome app on your smart device.

The Famisafe Doorbell A3 connects to existing doorbell wiring or runs off the built-in rechargeable battery. It lasts 3-4 months on a single charge with regular use.

Famisafe Doorbell A3 is compatible with most mechanical or digital doorbell kits that use transformers between 8 and 24 volts AC. DC transformers are not supported.

Famisafe Doorbell A3 is compatible with 802.11 b/g/n WiFi networks operating on 2.4 gHz frequencies. Famisafe recommends WPA2 Wi-Fi security.

Famisafe Doorbell A3 will only use data when it's activated by a motion or when you access the Live View. If Famisafe Doorbell A3 doesn't detect motion or isn't activated with the app, it won't use your data.

Didn't find an answer?

If your question is not answered in the Knowledge Base, please log in with your account to contact us directly or email us at support@famisafe.com.


Expect to hear back from us within 3 business days.