Famisafe Support

Get Pre-Sales Services

Yes, please click here for more information about Warranty.

If an item is out of stock, please check the product page periodically for stock updates.

You can contact us to place a backorder and be notified via email when the item becomes available. Famisafe does not accept payment for items that are out of stock.

We offer a variety of online payment methods to ensure our customers can place orders with ease.

Online delivery dates vary depending on your zip code. You will be provided with an estimated delivery date when you are checking out, before the order is completed.

*please note that this is not a guaranteed delivery date for your order. The delivery provider will contact you to confirm your delivery date.

Your account makes it easy to keep track of all of your orders. Once you’ve logged in you’ll see each individual order that you’ve placed with us. Select the one that you want and you’ll be provided with all the details you need about that order.

Please read our Rrivacy Policy here: Famisafe Privacy Policy

Sorry, this web site does not accept orders to be shipped outside the United States.

If you’re having trouble submitting your order, we recommend the following:

1. Try changing the form of payment on your order.

2. We’re here for you!Please contact our customer service team.

Yes. Your privacy is duly protected and will not be used or sold for purposes unrelated to Famisafe. Please don’t worry.

Didn't find an answer?

If your question is not answered in the Knowledge Base, please log in with your account to contact us directly or email us at support@famisafe.com.


Expect to hear back from us within 3 business days.